Integrations
What we connect to
Integration difficulty drives automation cost more than model choice does. This is where we have existing patterns — but the absence of something from this list is rarely a blocker.
CRM
Salesforce
Record enrichment on write, lead routing and scoring, and drafting from real deal context.
- Lead triage
- Data hygiene
- Proposal drafting
HubSpot
Inbound lead scoring and routing, deduplication, and renewal-risk surfacing from usage signals.
- Inbound triage
- CRM hygiene
- Renewal alerts
Support
Zendesk
Ticket resolution that takes the action in your systems, not just a drafted reply.
- Auto-resolution
- Triage
- Macro suggestions
Freshdesk
Same pattern as Zendesk: automate the top ticket categories end to end with escalation thresholds.
- Auto-resolution
- Escalation routing
ERP
SAP
Document extraction posted into SAP, plus reconciliation across the ledger and payment rails.
- Invoice posting
- Reconciliation
- Master data
Tally
Widely used across Indian mid-market finance teams. Extraction, posting and reconciliation.
- Invoice posting
- GST reconciliation
Business suite
Zoho
CRM, Books and Desk automation for teams already standardised on Zoho.
- CRM automation
- Finance workflows
Commerce
Shopify
Order status, returns and address changes resolved automatically, plus catalogue enrichment per channel.
- Support automation
- Catalogue enrichment
Collaboration
Slack
Where automations surface exceptions and where approvals get routed with a proper audit trail.
- Approvals
- Exception alerts
- Internal assistants
Microsoft 365
Identity, document workflows and Teams-based approvals for Microsoft-standardised estates.
- Identity and access
- Document workflows
Automation
n8n
Self-hosted workflow orchestration. We run it ourselves, which is why we recommend it.
- Workflow glue
- CRM routing
- Scheduled jobs
Payments
Stripe
Payment reconciliation, dispute evidence assembly and subscription lifecycle automation.
- Reconciliation
- Dispute handling
What if your system is not listed?
If it has an API, it is usually straightforward
Most of the work is understanding your data model, not the protocol. A documented REST or GraphQL API is a day or two of integration work, not a project.
If it does not, we have options
Database-level reads, file exchange, or an emailed report parsed by a model — which is genuinely one of the places AI helps, because a rigid parser cannot handle a spreadsheet whose columns move each month. We will be explicit about which paths are more brittle.
Sometimes the honest recommendation is to fix the integration surface first — see Data & AI Engineering. Occasionally it is a commercial conversation with your vendor rather than an engineering one, and we will say so.
Tell us what you run
Five minutes on your systems will tell you more about feasibility and cost than any page here. Bring the awkward one.
Or email [email protected] · we reply within 1 business day