Skip to content
AI Digital Hub

Infrastructure & Ops

Infrastructure Build & Maintenance

Build it right, then keep it that way

  • Landing zones built with guardrails from day one
  • Patching and upgrades on a schedule, not a crisis
  • Backups tested quarterly with a written result
< 30 days
Critical patch latency

Standing SLO across the managed estate

4 hrs
Recovery time objective

Standard target; tighter available by design

100%
Backups restore-tested quarterly

A backup that has never been restored is a hypothesis

Two jobs that are usually confused

Building infrastructure is a project with an end date. Maintaining it is a standing responsibility with no end date, and it is the one that gets dropped — because it produces no visible output until the day it does, catastrophically.

Patches slip. Certificates expire on a Saturday. A database fills its disk. Backups have been failing silently for five months. None of this requires sophistication to prevent; it requires someone whose job it is.

What maintenance means concretely

Patching to a schedule. Critical CVEs inside 30 days as a standing target, with an out-of-band path for anything actively exploited. Non-production first, then supervised production windows.

Restore tests, quarterly, with a written result. Not "backups are configured" — an actual restore into a clean environment, validated and timed. The timing matters because it is your real RTO.

Drift detection. Someone will eventually change something in a console at 2am during an incident. That is fine, as long as the drift is detected and either codified or reverted rather than becoming permanent undocumented state.

Capacity ahead of demand. Reviewed against growth, not discovered when a disk fills. Headroom is cheaper than an incident.

Greenfield: get the boundaries right

If you are starting fresh, the decisions that are expensive to reverse are the structural ones — how accounts are separated, how networks are segmented, how identity flows, where logs go, and how cost is attributed. Compute choices can be changed later. These cannot, cheaply.

How it runs

What the engagement looks like

Phases, not a proposal. Each one has an output you can see.

  1. 1

    Design for the guardrails first

    Weeks 1-2

    Account boundaries, network segmentation, identity model, logging and cost controls. These are extremely expensive to change later and almost free to get right at the start.

  2. 2

    Build in code

    Weeks 2-6

    Everything in Terraform with modules you can read, in your repository. No resources created by hand, because hand-made infrastructure cannot be reproduced under pressure.

  3. 3

    Prove recovery

    Week 6

    Restore a database from backup into a clean environment and time it. This step routinely uncovers a backup that was never actually working.

  4. 4

    Maintain on a schedule

    Ongoing

    Patching, upgrades, certificate renewal, drift remediation and capacity review, on a calendar with maintenance windows agreed in advance.

FAQ

Questions we get asked

Talk to someone who does infrastructure management

Thirty minutes with an engineer who has delivered this, not an account manager. You will get a straight answer on feasibility, rough cost and where it would fail.

Or email [email protected] · we reply within 1 business day